Your privacy matters to us

talonfyrixeq is committed to your privacy and data security

Our approach to privacy protection

We respect your privacy and handle your personal information in line with Australian privacy law. This policy describes how we collect, use, and protect your data.

Using our service, you consent to the collection and handling of your information as outlined here. We encourage you to review this policy regularly.

How we collect your data

We collect information directly from you and automatically when you use our site or contact us.

Information you provide directly

  • Contact details, such as your name and email address
  • Information submitted through forms or messaging
  • Enquiries and feedback you share with us
  • Subscription details you provide at signup
  • Preferences for communication and service updates

Information collected automatically

  • Device type and browser used to visit our site
  • IP address and general location data
  • Usage data, including pages visited and actions taken
  • Cookie and tracking information
  • Access times and session duration

How we use your information

Your data is used to provide services, respond to enquiries, and improve our website experience.

  • Managing your subscription and account
  • Providing personalised service and responses
  • Improving our website and services
  • Communicating important updates
  • Processing payments securely
  • Complying with legal or regulatory requirements
  • Analysing usage for site improvements

Our commitment: We protect your information with secure systems and only share data as required for service delivery or legal compliance.

When we share your data

Your data may be shared with service providers who help deliver our services, and only as necessary for operational or legal reasons.

Service providers and partners

We require all service providers to comply with privacy standards and only process your data for agreed purposes.

Legal and compliance requirements

We may disclose information if required by law or regulations.

Anonymous usage statistics

We use aggregated data to analyse trends and improve our site; this cannot identify you personally.

Your choices and rights

You have rights regarding your personal data, including access, correction, deletion, and more.

  • You may request access to your data at any time.
  • You can ask us to correct inaccurate information.
  • You may request deletion of your data.
  • You have the right to request data portability.
  • You can object to certain uses of your data.
  • You may request we limit how your data is used.

Contact us to exercise your rights or ask questions about your privacy. We respond promptly to all requests.

How we protect your data

We use a combination of technical and organisational measures to safeguard your information.

Technical safeguards

  • Data encryption for submissions
  • Secure server hosting
  • Firewall and access controls
  • Regular security audits

Organisational practices

  • Staff training on data protection
  • Restricted data access policies
  • Clear incident response procedures
  • Vendor privacy reviews

How long we keep your data

We retain your information only as long as necessary to provide our services and meet legal obligations.

  • Account details kept while subscription is active
  • Session notes retained for service continuity
  • Enquiries and feedback stored for support
  • Billing records maintained per law
  • Preferences kept for service communication

You can ask us to delete your information at any time, subject to legal requirements.

International data transfers

If data is transferred outside Australia, we ensure privacy safeguards are in place.

  • Transfers only to countries with adequate protections
  • Standard contractual clauses used when needed
  • Service providers bound by privacy requirements
  • Your consent obtained where required

Cookies and similar tools

We use cookies to operate our website and enhance your experience. See our Cookie Policy for details.

Types of cookies used

  • Required for website operation and security
  • Help us analyse site usage and improve functionality
  • Remember your settings and preferences
  • Enable additional website features

You can control cookies via your browser settings at any time.

Policy updates and changes

We may update this policy as needed. Changes become effective once posted on our site.

  • We will notify you of significant changes
  • Check back regularly for updates
  • Continued use means acceptance of changes
  • Contact us with questions about changes

The current version is effective from September 30, 2025.

Contact us about privacy

Questions or requests? Reach out to our privacy team below.

talonfyrixeq

Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Phone: +61 2 3796 3290

Email: content@talonfyrixeq.com

Privacy policy last updated September 30, 2025.

Effective from September 30, 2025.